As a really quick suggestion:
If you are having difficulties viewing images in Visit Footnote.com, try clearing your cache, making certain you have the most recent version of Flash, your browser, etc.
If that does not work, try downloading another webbrowser and using that, such as Netscape or Firefox. That way you don't waste your Footnote free trial time configuring your browser, etc.
Personally I like having multiple browsers on my computer. There are times I want to get something DONE without dealing with technical issues.